AI Reputation Management Platform
Build trust, effortlessly. Automate review requests, intelligently route negative feedback, and highlight 5-star ratings with AI-assisted reputation management.
Visit Reputation.XPRTPlatforms.com
Overview
Take Control of Your Digital Reputation
Reputation Management empowers businesses to take a proactive approach to their online reputation. By utilizing intelligent workflows, the platform ensures your happiest customers are guided to public review platforms, while dissatisfied customers are routed to an internal feedback form for private resolution.
Features
Reputation Management Tools
Automated Requests
Send personalized SMS or email review requests automatically after a customer transaction or service completion.
Smart Feedback Routing
Direct 4- and 5-star reviews to public sites like Google and Facebook. Intercept 1- to 3-star reviews for private, internal resolution.
Review Widgets
Showcase your top reviews seamlessly on your own website through customizable, responsive streaming widgets.
AI-Assisted Responses
Leverage AI to suggest professional, empathetic responses to both positive and negative reviews, saving your team hours of work.
Architecture
The Reputation Funnel
Ask
The system automatically contacts your customer asking about their recent experience via a simple 1-to-5 star rating interface.
Filter
Positive ratings trigger links to public review platforms, while negative ratings trigger a private feedback form sent directly to management.
Showcase
Approved 5-star reviews are synced to your website widget, instantly improving search engine trust and customer conversion rates.
Technology
Platform Capabilities
Google Business Profile, Facebook API, Direct CRM Hooks
NLP Sentiment Analysis, Generative Response Suggestions
Protect Your Business Reputation
Automate the feedback loop and let your happy customers speak for you.
Launch Reputation Management